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Do not hesitate to contact us, if you need a fast assistance, please use the chat
Address
2200 Ward Street
Saint-Laurent
Qc, H4M 2R1
Opening Hours
Mon to Fri: 10am – 9pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
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Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
The delivery charges are calculated by external postal service (Canada post) prices are based on weight and item dimensions.
Which payment methods are accepted in the Online Shop?
We are currently accepting three method of payments, PayPal being the first choice and most used, we also have a credit card and debit card processor called Square Payments and or simply cash on delivery.
How long will delivery take?
All items are shipped asap with a maximum delay of 2 business days (might take longer in extreme case weather or health (covid restrictions) related)
How secure is shopping in the Online Shop? Is my data protected?
Our website does not keep your personal information since we do not process the payments, all payments are managed by an external company secured like (PayPal and or Square Payments) making us really safe
What exactly happens after ordering?
In short terms, your order is processed asap, packed with a lot of care, we try to find the best shipping rate even if you paid for a lower service, and then your item is shipped to you.
Do I receive an invoice for my order?
All transactions are managed by an external payment processor, meaning you will receive an instant receipt with all the business info